In some fields, once you get the job, you can pretty much start the next day. In other fields, that’s not the case at all; you need a lot of training to be able to do your job or to be allowed to do your job! In this article, we take a look at four industries for which the pre & post-pandemic training styles have changed and those that require a lot of training and why exactly they require these training courses.
1. Customer service
Don’t let it fool you, customer service can be very complicated. While there are nice customers, there are also customers that will yell on the phone and send you some very harsh emails. As a customer service representative, you need to be able to handle all kinds of customers in a professional manner. Luckily you will be trained on that! If you’re also responsible for paying back customers after complaints, you might need to grow some thick skin. Don’t worry – you can do it!
2. Offshore industry
If you want to work in the offshore industry, which can be all kinds of work at sea, you also need rigorous training. Not to deal with angry customers, but to be able to work safely! If you work on a ship or on an oil drilling platform at sea, it’s possible that the work never stops and the workers work in shifts. So even at night, you have to be able to spot risks and deal with them! Because the jobs require skills and it is an industry prone to accidents, industry standards were created. This means that you have to have a certain certification, before you can climb aboard or start to work offshore. For instance there is OPITO, the global industry standard for the oil and gas industry.
3. Safety regulations for industry jobs
Not just the offshore industry has strict safety standards. Many industry jobs have them as well. For that reason, OSHA or the Occupational Safety and Health Act was created. Depending on your job, you need to pass certain standards. Think of learning how to operate a forklift or how to work with hydrogen sulfide.
4. Financial sector
If you get a job in the financial sector, it probably requires a degree or some knowledge about what you’re going to do. But even if you’ve had years of experience in the sector, it’s very plausible your company is going to make you join an anti-fraud training program so you learn to notice fraud.
Luckily, most companies pay for the courses you have to take. If not, ask when you’re applying!